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Brand new xgimi H1 shut off after 1 or 2 minutes

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Johnt662 Johnt662 Question 2018-10-4 00:11
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Johnt662
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Lv1 Post time 2018-10-4 00:11:26 | Show all posts |Read mode
Edited by Johnt662 at 2018-10-10 23:51

Kindly need help from xgimi service,  I sent my brand new xgimi H1 to the seller and she sent it to xgimi factory to  be repaired and after almost 3 months I receive it with same problem plus new problem appeared. it turns off after 1 or 2 minutes .

i reinstall the original firmware but problem persist .
i am ready to pay both ways for shipment to be repaired  , kindly help ...

The details of my purchase is below end of this email .

Order ID : 506180032026249 from aliexpress
Serial number : WUK4J781DTB6
Date of Purchase : Jun 14 2018



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Johnt662
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Lv1  Author| Post time 2018-10-5 11:51:15 | Show all posts
Edited by Johnt662 at 2018-10-10 23:52

any help ?

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Johnt662
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Lv1  Author| Post time 2018-10-10 23:42:47 | Show all posts
service@xgimi.com  not answer to my email , any  other xgimi email service? , i am ready to pay to fix it even if its under warranty . admin please help

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