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Apology letter and solution for recent GMUI2.0 system problem

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admin admin 2018-6-13 17:46
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admin
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Admin  Author| Post time 2018-6-23 20:43:12 | Show all posts
Johnt662 replied at 2018-6-14 02:56
I don’t know if it’s a bad luck or coincidence , but since 2 day xgimi z4 aurora after reboot keep ...

May I know how's your XGIMI now?
Have you received any of our email?thx

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Admin  Author| Post time 2018-6-23 20:45:47 | Show all posts
For H1 ,
There is another way to solve system breakdown issue.
Please keep your device on for 3 to 5 minutes then restart.
System will operate properly.@ALL

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Johnt662
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Lv1 Post time 2018-6-24 14:22:20 | Show all posts
admin replied at 2018-6-19 14:32
Hi, John

May I know how's your projector right now?

Update , I contact xgimi service department as per your last message  , they ask me to go back to the seller that I bought the projector from , which is Aliexpress, I contact the seller from Aliexpress , they send me their address , I will ship it to them to be repaired , seller told me after seeing the video and some picture to the service  engineer ,  It may be caused by burned compound eye lens. The final result is subject to the inspection of the factory. I will send it this week , let see how long time it will take and not sure yet if it will be under warranty or I have to pay something ?

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bahus
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Lv1 Post time 2018-9-3 03:27:09 | Show all posts
Hi. I have the same problem as in this Video. https://www.youtube.com/watch?v=qfX_hxqk6xc

When I press buttons on the projector nothing happens in the menu. I tried to put update file on USB, but nothing happens.

What should I do?!!! I only used the projector for 2 days and now it's broken!

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Admin  Author| Post time 2018-9-12 16:10:51 | Show all posts
Rostyslav replied at 2018-6-14 06:14
I want to know if this apk can solve the problem with sound (speaker doesn’t work) on Z4 Aurora aft ...

Z4 Aurora's another firmware link:https://drive.google.com/openid=1wak6p1tZQdbm2UkPpG1LPQuinGh9rAZM
If there is no sound from Z4 Aurora, please install this one for a try.

1/Download the firmware to root directory of USB;
2/Connect USB to Z4 Aurora's USB port 2.0;
3/Turn on the Z4 Aurora;
4/Going to <System setup> —> <About>
<System Update> —> <USB Update>
5/Wait for the upgrade

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Lv1 Post time 2018-9-18 22:31:47 | Show all posts
admin replied at 2018-6-23 20:45
For H1 ,
There is another way to solve system breakdown issue.
Please keep your device on for 3 to 5 ...

Hello!
Please help, my H1 is only one month old and yesterday it stopped working. Blue flashing light at the beginning of the startup, the lamp flickers once and turns off, after blue flashing light for 5 seconds the projector doesn't turn on! I use it daily for work this is an emergency, ONE month!?...

I tried the hard reset, no luck.... Please don't tell me it's faulty?!...

WUH6JBE23TB7

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