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No Light from projector but it boots and the remote works

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raypeters raypeters Hardware 2018-1-6 00:30
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raypeters
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Lv1 Post time 2018-1-6 00:30:57 | Show all posts |Read mode
I've been enjoying my Z4 for about 6 months in our living room as our primary content display.  Over the holiday break I turned it on with the remote ( it is mounted on a stand) and I heard the fan come on normally, but no light at all from the projector.  I'm sure this is going to need to be repaired, but so far I have recieved no response from service@xgimi.com about my issue.  Any suggestions on how to proceed would be appreciated.  

Thanks,
Ray

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j.camano
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Lv1 Post time 2018-1-6 11:31:59 | Show all posts
I have with the same problem.

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